Privacy Policy

Effective Date: 22nd July 2026

Your Privacy

At LUMAS Regeneration, trust is an important part of every wellness journey.

Whether you are visiting our website, making an enquiry or relaxing in one of our wellness

suites, we are committed to protecting your privacy and handling your personal information

with care, transparency and respect.

This Privacy Policy explains how we collect, use, store and protect your personal information in

accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Who We Are

LUMAS Regeneration offers non-invasive whole-body Cold Atmospheric Plasma (CAP) wellness sessions using the Human Regenerator™ jet, contemporary German technology and a calm, thoughtfully designed environment.

Our services are designed to support wellbeing and are not intended to diagnose, treat, cure or prevent disease.

The Information We May Collect

We collect only the information reasonably necessary to provide you with a safe and seamless

LUMAS experience.

Contact Details

• Name

• Email address

• Telephone number

Booking Information

• Appointment details

• Gift voucher information

• Communication preferences

Health Information

Before your first session, we may ask you to provide limited health information that is relevant to your wellbeing and the safe delivery of your session.

• Implanted electronic devices

• Pregnancy

• Mobility considerations

• Medical conditions relevant to your safety

• Other information you choose to share with us

Website Information

• Browser type

• Device information

• Pages visited

• Approximate location

• Website usage statistics

How We Use Your Information

• Respond to your enquiries

• Manage bookings and appointments

• Provide our wellness services safely

• Communicate with you about your appointments

• Process payments

• Improve our services

• Comply with legal obligations

If you choose to receive updates from us, we may occasionally send information about new services, educational content or special offers. You can unsubscribe at any time.

Keeping Your Information Secure

We take reasonable steps to safeguard your information through secure systems, restricted staff access and appropriate administrative procedures. While no electronic system can guarantee complete security, we continually strive to protect your information from unauthorised access, misuse or disclosure.

Sharing Your Information

We respect your privacy and do not sell, rent or trade your personal information.

We may share your information only where necessary to provide our services, process payments, comply with legal obligations or support the operation of our business. This may include:

• Secure booking platforms

• Payment providers

• Information technology providers

• Professional advisers

• Government authorities where required by law

Our website may use cookies and similar technologies to improve your browsing experience and help us understand how visitors use our website. Most web browsers allow you to control or disable cookies through your browser settings.

Accessing Your Information

You may request access to the personal information we hold about you or ask us to correct information that is inaccurate or incomplete.

Retaining Your Information

We retain personal information only for as long as reasonably required to provide our services, comply with legal obligations and maintain appropriate business records. When information is no longer required, it is securely destroyed or de-identified where appropriate.

Third-Party Websites

Our website may include links to other websites. LUMAS Regeneration is not responsible for the privacy practices of external websites, and we encourage you to review their privacy policies before providing personal information.

Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be

available on our website.

LUMAS Regeneration

Email: bookings@lumasregenration.com

Phone: 0402867160

Website: www.lumasregeneration.com

Our Commitment

At LUMAS Regeneration, every aspect of your experience has been thoughtfully considered - from the environment we have created to the way we care for your personal information.

We are committed to protecting your privacy with the same care, professionalism and respect that we bring to every aspect of the LUMAS experience.